Engagement Manager

  • Washington, DC
  • Full Time
  • Manager/Supervisor

Position Overview

The Company:

Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 

At Censeo, our award-winning culture means you’ll join a tight-knit community of 65 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 

The Position:

We are looking for eager, driven candidates with experience in people management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions for our Federal clients. As an Engagement Manager with Censeo, you will play an important role as an acting project and program manager and emerging firm leader.  A typical day in the life of an Engagement Manager is never quite the same, but it is always equally exciting and challenging. On any given day, you could be managing the day-to-day activities of multiple project teams, working closely with clients to understand their needs, developing strategies to meet those needs, and mentoring your junior team members!  Some of your key responsibilities as an Engagement Manager will include:

  • Ensuring client satisfaction by leading teams working on Strategic Planning, Data Analytics, Acquisition Support, and Program Management projects
  • Managing the cost, schedule and technical performance of multiple Federal support contracts
  • Acting as the senior customer contact for program activities and leading program review sessions with customers to discuss cost, schedule, and technical performance
  • Building client relationships across your client account, including understanding customer requirements and identifying and resolving delivery risks before they happen
  • Coaching team members on opportunities for improvement and providing regular project-based feedback to team members
  • Overseeing quality of delivery by Censeo staff and subcontractors
  • Building, managing, and maintaining a strong, qualified, and motivated team to support our customer requirements
  • Identifying and raising new opportunities to Censeo business development staff, and working with Censeo leadership to plan account development
  • Owning and maintaining hypothesis development process and guiding team members through required analyses
  • Consistently deriving sound business insights from analysis of complex issues
  • Recommending actionable solutions for work stream(s) and providing input to the recommendations of the entire case, or significant subset

The Ideal Candidate: 
At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. We believe a successful Engagement Manager will have:

  • BA/BS with strong academic background
  • 7-12 years’ experience in a consulting environment (ideally in the federal space)
  • Understanding of the requirements, environmental factors, organizations, activities, constraints, risks, and motivations impacting federal clients
  • Extensive experience managing engagements and relationships across multiple clients
  • 5+ years of experience managing project teams and mentoring team members
  • Demonstrated effectiveness applying program management practices across all phases of programs from inception through completion
  • Strong creative problem-solving, analytical, and quantitative skills
  • Exceptional oral and written communication skills

Preferred Qualifications

  • Project Management Professional (PMP) credentials
  • Strong Understanding the Federal Acquisition processes
  • Master’s Degree in business, engineering, education, social science or related field
  • Experience with Federal Category Management

The Location:

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

  • Expected travel 0-10%; may increase based on business needs 
  • This is an exempt, full-time position
  • Essential Physical Functions
    • Sitting: Particularly for sustained periods of time
    • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/.  

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 

Join Our Award-Winning Culture!

Our passion wins awards. But don’t just take it from us… 

  • 2023 Vault #9 Best Consulting Firm for Work/Life Balance 
  • 2023 Vault #23 Best Consulting Firm for Overall Diversity
  • 2023 Management Consulted #3 Best Boutique Firms in Washington DC
  • 2022 Vault #41 Best Overall Consulting Firm to Work For
  • 2020 Vault #21 Best Boutique Consulting Firm 
  • 2019 Ivy Exec #7 Best Boutique Consulting Firm 
  • 2018 Consulting Magazine Best Small Firms to Work For  
  • 2017 Vault #12 Best Boutique Consulting Firm 
  • 2016 Forbes Best Management Consulting Firms in America 
  • 2015 Washington Business Journal’s Philanthropy List 
#LI-Hybrid

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