Project Manager - Web Content

  • Washington, DC
  • Full Time
  • Mid Level

Position Overview

Project Manager - Consumer Financial Protection Bureau (CFPB)

The Position:

We are looking for eager, driven candidates to help solve our client’s complex problems and guide them towards operational success. As a Project Manager with Censeo, you will support the Consumer Financial Protection Bureau (CFPB) with project management planning & implementation and process improvement services to support consumer-facing Ask CFPB content on consumerfinance.gov.

  • Supporting all aspects of client engagements from defining the strategy of a project to preparing final deliverables 
  • Developing in-depth knowledge of client issues, needs, and contexts 
  • Sharing insights, results, and recommendations in a comprehensible manner through both written presentations/reports and interactions with teams/clients 
  • Supporting development of a comprehensive strategy from ideation to implementation
  • Working with client stakeholders to develop process maps and identify opportunities for efficiencies and improvement
  • Managing content review standard processes for the content review lifecycle.
  • Reviewing, analyzing and making recommendations for the update of existing Ask CFPB consumer-facing content to ensure consistency (addressing redundant, outdated, trivial content)
  • Coordinating the edits necessary for the review and analysis conducted during 3.B with CE’s writing and editorial team
  • Coordinating clearance through CFPB’s defined process
  • Coordinating with Design & Development staff for publication on consumerfinance.gov

The Ideal Candidate: 

At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. We believe a successful Project Manager will have: 

  • BA/BS in Management or a similar discipline from an accredited institution
  • 3+ years of project management experience
  • 1+ year of experience working in content development and management, and project planning and implementation.
  • Experience working with Federal Government or Private Sector question and answer websites (Preferred)
  • Experience with multi-language content platforms (Preferred)
  • Experience with financial education for customers (Preferred)
  • Superior creative problem-solving, analytical, and quantitative skills
  • Strong understanding of spreadsheet and presentation software
  • Effective communication skills with an ability to share and synthesize knowledge

The Company:

Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 

At Censeo, our award-winning culture means you’ll join a tight-knit community of 65 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 

The Location:

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

  • Expected travel 0-10%; may increase based on business needs 
  • This is an exempt, full-time position
  • Essential Physical Functions
    • Sitting: Particularly for sustained periods of time
    • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at: https://www.censeoconsulting.com/about/join-us/.  

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 

Join Our Award-Winning Culture!

Our passion wins awards. But don’t just take it from us… 

  • 2020 Vault #21 Best Boutique Consulting Firm 
  • 2019 Ivy Exec #7 Best Boutique Consulting Firm 
  • 2018 Consulting Magazine Best Small Firms to Work For  
  • 2017 Vault #12 Best Boutique Consulting Firm 
  • 2016 Forbes Best Management Consulting Firms in America 
  • 2015 Washington Business Journal’s Philanthropy List 

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